Privacy Policy

Privacy Policy – piveteauebooks

This Privacy Policy describes how piveteauebooks collects, uses, protects, and processes your personal data when you use our e-commerce website.

1. Data Collected

We collect the following categories of data:

Identification data: first name, last name.
Contact data: email address, postal address, phone number.
Payment data: information necessary to process payments (securely handled by our payment provider Stripe; we do not store full credit card numbers).
Order data: purchase history, details of ordered products.
Browsing data: IP address, browser type, pages visited, via cookies and similar technologies.

2. Use of Data

Your personal data is used to:

Process and manage your orders.
Ensure secure payment processing via Stripe.
Send you order confirmations and service-related communications.
Respond to your support requests.
Improve our website and user experience.
Comply with our legal and regulatory obligations.

We do not sell or rent your personal data to third parties.

3. Data Protection

piveteauebooks implements appropriate technical and organizational security measures to protect your data against unauthorized access, loss, alteration, or disclosure.

Payments are processed via Stripe, a PCI-DSS certified provider. Card information is encrypted and processed directly by Stripe. We do not have access to your full banking details.

4. Cookies

Our website uses cookies to:

Ensure the proper functioning of the website.
Analyze traffic and improve our services.
Remember your preferences.

You can configure your browser to refuse all or part of cookies. However, some features of the website may be affected.

5. User Rights

In accordance with applicable regulations (in particular the GDPR if you reside in the European Union), you have the following rights:

Right of access to your personal data.
Right to rectify inaccurate data.
Right to erasure of your data (within legal limits).
Right to object to or restrict processing.
Right to data portability.

To exercise these rights, you may contact us at the address below. Proof of identity may be required.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this policy, as well as to comply with our legal, accounting, or tax obligations.

7. Contact

For any questions regarding this Privacy Policy or your personal data, you can contact us at:

Email: [email protected]
Company name: piveteauebooks

We reserve the right to modify this Privacy Policy at any time. The version in force is the one published on our website.